Refund policy

RETURNS & EXCHANGES

Because every NUB//ZERO product is made to order, we don't accept returns or exchanges for buyer's remorse or incorrect size selection. We encourage you to use the size guide on each product page before purchasing.

We will replace or refund items that are:

• Defective or damaged on arrival
• Misprinted or have a manufacturing error
• Lost in transit

To be eligible, you must contact us within 30 days of delivery with your order number and a photo of the issue. We'll work with our fulfillment partner to make it right.

The following are not eligible for return or replacement:

• Incorrect size ordered (please check the size guide)
• Change of mind after purchase
• Items marked as delivered by the carrier

To start a claim: Email us at nubzerollc@gmail.com with your order number and photos.